Reviews
200 +
Projects Completed
200 +
Happy Clients
180 +
Insurance Claims
Real Client Testimonials
We’re proud that all of our reviews come from actual clients. Happy with your experience with Tarrytown Roofing? Please leave us a review!
The project outcome was far below expectations.
No clear communication, no follow-up, and no results.
A complete waste of resources.
No clear communication, no follow-up, and no results.
A complete waste of resources.
Very disappointed with Tarrytown Roofing.
The job was delayed multiple times with poor communication.
Work quality did not meet expectations for the price paid.
Issues were not properly addressed after completion.
Would not recommend based on my experience.
The job was delayed multiple times with poor communication.
Work quality did not meet expectations for the price paid.
Issues were not properly addressed after completion.
Would not recommend based on my experience.
Worst roofing service I’ve experienced.
Missed deadlines repeatedly.
Incorrect measurements used.
Water leakage still unresolved.
Customer service was rude.
Total waste of money.
Missed deadlines repeatedly.
Incorrect measurements used.
Water leakage still unresolved.
Customer service was rude.
Total waste of money.
Unprofessional behavior from start to finish.
Their team seemed clueless and poorly managed.
I wish I had read reviews before hiring them.
Their team seemed clueless and poorly managed.
I wish I had read reviews before hiring them.
Extremely disappointed with this company.
Roof installation was rushed.
Uneven finishing everywhere.
No response after payment.
Warranty claims ignored.
One star is generous.
Roof installation was rushed.
Uneven finishing everywhere.
No response after payment.
Warranty claims ignored.
One star is generous.
Poor quality work and zero attention to detail.
They missed deadlines and blamed others for their mistakes.
Not trustworthy or reliable.
They missed deadlines and blamed others for their mistakes.
Not trustworthy or reliable.
I wish I had gone with Tarrytown roofing for our new roof instead of the door-knockers who showed up after the storm!
James and his team are a pleasure to work with and do high quality work as I’ve seen on the job sites we share with high quality builders.
My roofer damaged siding, created a leak, and left metal shards all over the yard and lied to me about sending his crew over to clean up after. After 3 attempts to have them come clean the yard, I was still finding tons of metal shards and screws where my kids play.
Moving forward, I will only call Tarrytown if I need a roof.
I had a similarly bad experience with a local gutter company who failed to use T brackets to level my gutters and the rain was pouring over the sides of the gutters. They then came back and did a sub par job installing wedges that later fell out because they didn’t remove the gutter prior to installing wedges.
Tarrytown will do my next gutters.
James and his team are a pleasure to work with and do high quality work as I’ve seen on the job sites we share with high quality builders.
My roofer damaged siding, created a leak, and left metal shards all over the yard and lied to me about sending his crew over to clean up after. After 3 attempts to have them come clean the yard, I was still finding tons of metal shards and screws where my kids play.
Moving forward, I will only call Tarrytown if I need a roof.
I had a similarly bad experience with a local gutter company who failed to use T brackets to level my gutters and the rain was pouring over the sides of the gutters. They then came back and did a sub par job installing wedges that later fell out because they didn’t remove the gutter prior to installing wedges.
Tarrytown will do my next gutters.
Tarrytown Roofing is great to work with! Knowledgeable with navigating claims, Residential & Commercial Exterior Remodeling, & Customer Service.
Jeffrey is friendly, communicative, and knows how to advocate for his customers. He did everything he said he would do, when he said he would do it, and the process/results of our new roof exceeded expectations every step of the way.
As a Realtor — and someone who has worked in construction — I have high expectations when it comes to roofing projects, especially during the tight timelines of a home sale. This team exceeded every single one of them.
They helped one of my sellers replace a roof while we were under contract, and they handled the entire process with absolute professionalism. They negotiated directly with the insurance company, communicated clearly, and moved quickly without sacrificing quality. The work was outstanding, the crew was knowledgeable and courteous, and the entire project went smoother than I could have imagined.
If you need a roofing company you can trust to get the job done right — and fast — these are the people to call. Highly recommend!
They helped one of my sellers replace a roof while we were under contract, and they handled the entire process with absolute professionalism. They negotiated directly with the insurance company, communicated clearly, and moved quickly without sacrificing quality. The work was outstanding, the crew was knowledgeable and courteous, and the entire project went smoother than I could have imagined.
If you need a roofing company you can trust to get the job done right — and fast — these are the people to call. Highly recommend!
We had a fantastic experience with Tarrytown Roofing. Jeff was quick to get his team onsite and assess a water leak we had in our roof. His team identified a number of tiles that needed to be replaced and recommended a reasonable scope to ensure the roof was repaired properly and to code. The communication was phenomenal throughout the process. I would strongly recommend Jeff and his entire team. If you can have a good experience with a roof repair Tarrytown is the company.
Working with Jeffrey Jones, VP of Business Development, and his team exemplified everything they promise: exceptional service, clear communication, and a true customer-first approach.
We engaged Jeffrey on behalf of our clients as a referral from one of our trade partners during a critical contract negotiation with a tight closing deadline. He immediately took ownership of the situation, providing our clients with the detailed information they needed to make sound decisions. His thorough documentation and advocacy were instrumental in getting their insurance company to approve the roof claim, a perfect example of the accountability and integrity they're known for.
When it came time to execute, his team turned and entire roof replacement in less than 2 days to meet our timeline. The roof is complete and it's gorgeous. Truly excellent work that reflects their commitment to higher standards.
What stood out most was Jeffrey's communication and follow-through. He was responsive, professional, kind, and kept us informed every step of the way. You could feel the difference in every interaction. He truly felt like a member of our team!
As real estate agents for 25 years who've worked with hundreds of contractors all across Austin, we can confidently say Jeffrey Jones and Tarrytown Roofing set the bar for what relationship-driven service looks like. We're grateful for Jeffrey's expertise and partnership, and we look forward to working with him again.
Highly recommended. 5 Gold Stars *****
Joe & Cara Keenan, Keenan Group at Compass Real Estate
We engaged Jeffrey on behalf of our clients as a referral from one of our trade partners during a critical contract negotiation with a tight closing deadline. He immediately took ownership of the situation, providing our clients with the detailed information they needed to make sound decisions. His thorough documentation and advocacy were instrumental in getting their insurance company to approve the roof claim, a perfect example of the accountability and integrity they're known for.
When it came time to execute, his team turned and entire roof replacement in less than 2 days to meet our timeline. The roof is complete and it's gorgeous. Truly excellent work that reflects their commitment to higher standards.
What stood out most was Jeffrey's communication and follow-through. He was responsive, professional, kind, and kept us informed every step of the way. You could feel the difference in every interaction. He truly felt like a member of our team!
As real estate agents for 25 years who've worked with hundreds of contractors all across Austin, we can confidently say Jeffrey Jones and Tarrytown Roofing set the bar for what relationship-driven service looks like. We're grateful for Jeffrey's expertise and partnership, and we look forward to working with him again.
Highly recommended. 5 Gold Stars *****
Joe & Cara Keenan, Keenan Group at Compass Real Estate
Wow—what an experience! My roof replacement in Tarrytown by Tarrytown Roofing was smooth, affordable, and completed with the highest quality products and warranty. The crew went above and beyond, and the results speak for themselves. Couldn’t have asked for better!
Honesty and a company that goes the extra mile to make sure that his customers are more than satisfied with the work. Thank you
I had an excellent experience with Tarry Town Roofing! From start to finish, working with James, the owner, made the entire process feel effortless. His communication is top-notch he kept me informed every step of the way and made sure I understood all my options. James is professional, approachable, and genuinely cares about doing a great job. The team was efficient, thorough, and respectful of my property. I highly recommend Tarry Town Roofing to anyone in Austin especially if you want a roofing company where the owner is hands-on, responsive, and makes the whole experience easy and stress-free!
Honest guys looking to genuinely help, provide the best solution, and build relationships rather than make a quick buck.
Highly recommend.
Highly recommend.
Edited this review after speaking with the owner of the company. Looks like a scam business is claiming them in calls to probably get business using Tarrytown's name to get in the door.
Great attention to care and make sure that even non-customers are handled with care. If I do ever end up needing roofing needs, they will be at the top of the list.
Great attention to care and make sure that even non-customers are handled with care. If I do ever end up needing roofing needs, they will be at the top of the list.
Jeffrey and his crew helped me navigate the homeowners insurance, the repairs and all steps in between. They were great, easily accessible and professional.
I cannot give enough kudos to Tarrytown Roofing for their fantastic work to repair my hail-damaged roof and gutters. Jeffrey and team promptly responded to my request to inspect damage from the May 2025 hail storm, which decimated my home with 3"-4" hail stones. They worked directly with my insurance company to get me the most value from my policy, including meeting with my adjustor and actually getting up on the roof to inspect damage (instead of just sending up a drone). Everything was communicated to me clearly with plenty of advance heads up. When the team arrived, they made sure to put down tarps and a pool cover, keeping my plants and garden safe from debris. I was amazed at how quickly the roof was replaced, with Jeffrey offering ideas on how to make the new roof look even better than the old one and spotting areas where I could make minor upgrades. Overall, I am extremely pleased with the results - the house looks better than ever, my roof is fully replaced along with my gutters and soft metals, and my home was left in a clean, polished state. This is the company you want to hire and have on your side!
Tarrytown Roofing was professional, transparent, and easy to work with. They managed everything from inspection to insurance, delivering high-quality work with no surprises. The team was respectful and committed to doing the job right. Highly recommended for reliable and honest roofing service.